Respect at Work
Description
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Objective – to transform the existing script into an engaging self-paced, digital learning solution that adds value by achieving the intended learning need
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Purpose – to bring in the required awareness quotient to identify and report inappropriate behaviors
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Target audience – NA (Employees belonging to all levels)
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Overall program duration – Approx. 70 mins (60 mins learning + 10 mins Assessment)
The Solution
The Solution Mix
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Using compelling Story-based learning that would provoke the learners to take action.
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Unique context setting experience with a pre-assessment to hook learners from the very beginning of the course.
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Using Microlearning topics in a Macrolearning path as the primary approach that offers the experience of a learning journey for learners.
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Scenario-based and Narrator-driven content using Characters / Conversational approach for an immersive learning experience and to bring forth decision-making abilities.
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Highly interactive exercises to practice cognition of concepts with tips, tools, and techniques focusing on key areas.
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Use of a rich visual design principles with diversity elements included to make the learning simple, effective, and engaging.
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Predictive learning effectiveness using our learnability framework and guidelines (for aspects like user interface design, task performance, content presentation and flow, visual design, usability, and course information).
Learning Design Techniques
Following are the 8 key techniques that I used to create immersive learning:
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Scattered Steps/Order of Importance: Includes presenting scattered steps of a procedure or process and asking the learner to reorganize them. This can be used for procedural steps that need to be organized.
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Myth or Fact/This or That: Includes a series of statements that need categorization with several possibilities for headers. This could be a single statement or a bundled activity.
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Exploratory Timelines: These are used to show a series of events or a span of activities and are especially useful in tackling high volumes of nested content.
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Identify What’s Wrong/Find the Mismatched Item/What Stands Out: This is used as a timed activity or as part of a scenario. This helps in recalling or revalidating concepts and segregating right from wrong. This can also be useful in promoting decision-making abilities in brisk customer interactions.
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Think Through the Story: A story is presented through podcasts, text, images, or videos; options are then given for learners to react to multiple instances, and descriptive, elaborate feedback is given for learners to assimilate feedback. The learner can also become a character in the story for an immersive experience and imbibe the needed concepts.
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Complete the Concept: Involves a narrative where the learner needs to fill in some missing elements in the form of images, text, diagrams, and so on. This may be an excellent DIY type of learning for hands-on practice.
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Pause and Reflect: Includes situations where learners reflect on different possible outcomes for real-life scenarios and gauge their responses by comparing it with expert opinions. This is useful to highlight why it is important to follow procedures and the impact if not done.
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Process Map: Includes a clear menu structure for manageable chunks of information where processes with multiple steps, descriptions, and explanations need to be followed.
Group Activities & Workshops
All role plays, and classroom-based activities are simulated in an online environment to give the learner a virtual experience of various situations/contexts.
I used the following methods to achieve the same:
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Cast and characters with different roles mapping a real-life situation
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Context-based scenarios of what learners might encounter in their workplace
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Response and decision-making at each stage, like how a learner would do in real-life
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Diagnostic feedback based on learner response (impact analysis of decision, if required for critical processes)
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Suggestive course of action to guide learners for desired behavior change/success, like how a trainer would have done in a classroom situation
Course Structure
The available source content topics was modularized into a learning journey in the self-paced online course.

The Before-After View
The Learning & Performance Ecosystem






